Has anyone else felt like their case is clearly moving forward behind the scenes but the online system just doesn’t reflect it accurately, making it hard to tell whether progress is actually happening or not?

Yes, that’s a really common feeling and it’s usually because the online system only shows a tiny slice of what’s actually happening. A lot of work like internal reviews, background checks, or file transfers happens without any visible updates, so it can feel like nothing is moving even when it is. The tracker just isn’t very good at reflecting behind‑the‑scenes progress, which makes the waiting extra confusing and stressful.